Effective Date: 1 April 2024
Welcome to GX Digital Media (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including but not limited to mobile app development, App Store Optimization (ASO), user acquisition (UA) campaigns, and pay-per-click (PPC) ad management. By engaging our services, you agree to be bound by these Terms.
Scope of Services
We offer professional services related to:
- Mobile App Design & Development
- App Store Optimization (ASO)
- User Acquisition (UA) Campaign Management
- PPC Ads Strategy and Management (Google Ads, Meta Ads, etc.)
Details of each project—including deliverables, timelines, and pricing—will be outlined in a mutually agreed-upon proposal or service agreement.
Client Responsibilities
To ensure successful delivery, clients are expected to:
- Provide accurate and complete information related to the project
- Respond to feedback and approval requests in a timely manner
- Provide access to necessary platforms (e.g., App Store Connect, Google Play Console, ad accounts)
- Ensure they have rights to use any third-party materials submitted to us
Payments & Fees
- All services are subject to agreed pricing outlined in the proposal or contract
- Payments are due as per the terms specified in the invoice or agreement
- Late payments may incur interest or result in paused service delivery
- For ongoing services (e.g., UA or PPC campaigns), monthly retainers or percentage-based billing may apply
Intellectual Property
Unless otherwise stated in writing:
- Clients retain ownership of all original app content, branding, and assets provided to us
- Upon full payment, clients also own the final deliverables (e.g., app source code, creatives)
- We reserve the right to showcase non-confidential work in our portfolio unless restricted by NDA
Confidentiality
We treat all client data, campaign strategies, and proprietary information as confidential. We agree not to disclose or use this information outside the scope of your project without your permission.
Revisions and Scope Changes
Reasonable revisions are included as outlined in the service agreement. Significant changes to scope, functionality, or timelines may result in additional charges and adjusted delivery schedules. Any changes must be agreed to in writing.
Third-Party Services
Our services may involve integration with third-party platforms (e.g., ad networks, analytics tools, cloud providers). We are not responsible for the performance, uptime, or policy changes of these external services, but we will support integration and compliance.
Termination
You may terminate services at any time with written notice. Any work completed up to the termination date will be invoiced accordingly. We reserve the right to terminate services if terms are breached or if payment is not received.
Limitation of Liability
While we strive to deliver high-quality, results-driven work, we do not guarantee specific performance outcomes (e.g., app rankings or revenue). We are not liable for indirect, incidental, or consequential damages arising from your use of our services.
Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of [Insert Country/State]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in United Kingdom..
Contact Us
For questions or concerns about these Terms, please contact:
Email: contact[at]gxdigitalmedia.net
Address: 2 Wellington Place, Leeds, LS1 4AP, United Kingdom
